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Responsible Banking
Sustainability Framework
RBL Bank has made a strategic commitment to sustainable development, which is led by the board and senior management. This signifies the bank's dedication in incorporating sustainable practices into its operations and decision-making processes.
Managing Bank’s own E&S footprint | Managing E&S footprint and impact of RBL Bank’s lending and investments | Financial Inclusion (FI) and Financial Literacy (FL) |
Energy efficiency in offices and branches | - Exclusion criteria as per IFC Performance Standards - E&S risk assessment of eligible wholesale loans |
FI products like microfinance, micro-banking & no-frills accounts, insurance etc. |
Green Building certified offices |
- Thresholds are defined to contain exposure to “high carbon-emitting” industries |
FL trainings with partners in rural and semi-rural areas with focus on: |
Switch to renewable energy and solar rooftops | Monitoring impact and reporting through Integrated Report | Impact - positive impact on livelihood and financial choices among the beneficiaries |
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The Bank adopted its first board-approved Sustainability Policy, as early as Jun 2013 (Board approved).
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Established an ESG Committee as early as FY16, which is chaired by the ED, who is a member of the Bank’s Board since inception. The ED spearheads ESG and climate risk related activities of the Bank. All this was done well in advance before BRSR requirements, which was made mandatory only in 2021.
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The committee also includes two external representatives (one each from BII “British International Investment” (erstwhile CDC) and IFC “International Finance Corporation”).
The major areas of emphasis and initiatives under the Sustainability Policy are as follows:
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Board-level oversight – executed through quarterly updates
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ESG committee with representation from Executive Director and even external representatives (which helped the Bank to adopt global best practices)
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Quarterly reviews by the ESG Committee
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The Bank has adopted “Environmental and Social Risk Management Framework (ESMS)” based on the IFC’s performance standards
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Each qualifying transaction is reviewed by a dedicated E&S risk specialist
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Sustainable finance products are offered and often financed through climate-smart credit lines from DFIs, adding another layer of supervision
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Active partner in financing public transport e-mobility projects (electric buses)
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Financial inclusion financing (directly and through partners) and financial literacy (SAKSHAM program is run with a partner in 3 states as on date)
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“2X challenge” with a target to increase women in our workplace to 40%
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'RETAKE' programme to re-employ women after career breaks
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Integrated E&S assessment into sanctioning of qualifying loans since 2015
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Added Climate Risk assessment effective 2020, much ahead of RBI’s guidance on climate risk management.
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Supporter of Task Force on Climate related Financial Disclosures (TCFD) since August 2022
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Board-approved portfolio level exposure caps to “high carbon-emitting” industries (July 2023)
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Board-approved Coal Policy adopted (Q2 FY24)
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Bank filed responses to CDP [earlier known as 'Climate Disclosure Project'] Climate Change 2023 assessment
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Own emission reduction initiatives include green offices, renewable energy purchase, rooftop solar plants and other energy saving measures, institution-wide initiative to reduce paper and water consumption
Good Governance
Ensuring suitable corporate governance practices
The Board has empowered the Environmental, Social and Governance (ESG) committee to manage the Bank's work on ESG. The ESG committee oversees the rollout of sustainability efforts across the Bank, related policy measures and their impact; and provides guidance wherever needed.
E&S Risks
Management of Environmental & Social (E&S) risk associated with transactions
RBL Bank has implemented Environmental and Social Management System (ESMS) conforming to IFC Performance Standards (IFC PS). All lending transactions are screened against the ‘exclusion list’, which lists activities that do not meet the Bank’s principles. An illustrative list of such activities, which the Bank does not finance, include – production or trade in weapons and munitions, production or trade in tobacco; production or activities involving harmful or exploitative forms of forced labor; gambling or casinos etc. The detailed exclusion list is displayed in the Bank’s E&S Risk Policy, available on the website.
The Bank conducts Environmental and Social (E&S) Risk assessment for eligible transactions as per the E&S risk policy. The assessment includes a generic climate risk tool to see the potential impact of physical risk due to the impact of climate change on the borrowers’ assets. The Bank also plans to improve the scope of climate risk assessment further to incorporate the transition risk and sector specific requirements.
The Bank has currently classified climate risk as Moderately Material as it has the potential to transpire to credit, market, liquidity, and reputational risks.
Ongoing engagements in Sustainable Finance:
As a step towards inclusive and sustainable growth, the Bank has established a dedicated line of credit for financing –
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Climate smart loans
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Sustainable agricultural loans
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Strong micro banking portfolio aimed at hitherto unbanked women
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Financial literacy activities to empower women with financial knowledge on savings and financial products
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Funding Sustainable Agricultural Practices and Businesses
The Bank is active in disbursal of loans from climate smart credit lines and in sectors like renewable energy, electric vehicles and agriculture, which results in emission reductions and delinking the economic growth from GHG emissions.
As a part of a larger climate risk agenda and green lending initiatives, the Bank has also made its foray into sustainable agricultural loans aimed at climate-friendly agricultural practices that optimize water usage and energy efficiency.
The Bureau of Energy Efficiency (BEE), Government of India has set up a Facilitation Centre (FC) for promotion of BEE financing schemes. RBL Bank has already joined this initiative as a financial institution. This will give the Bank access to potential borrowers, who require loans to pre-screened energy efficiency projects.
Financial Inclusion and Financial Literacy:
The Bank’s Credit Policy for Financial Inclusion (FI) Business guides the Financial Inclusion efforts. FI activities are aimed towards improving the quality of life of lower income groups in India’s rural and semi-rural areas by honing their entrepreneurial skills. The Bank’s financial inclusion efforts are also supported by financial literacy (FL) training of clients. This, in the long run, helps borrowers to access mainstream finance and improve income levels.
Various financial inclusion products (like microfinance, micro-banking & no-frills accounts, micro-enterprise financing, micro-savings and remittances, crop, life and accident insurance products etc.) have been rolled out by the Bank for underprivileged, under-banked and unbanked sections of the society. The Bank also operates micro- ATMs for these segments of customers.
The Bank has received multiple awards for its innovative practices, digital initiatives with a special focus on building a sustainable solution aimed at addressing unmet needs of the customer segments and community.
It has received Outstanding Performance in POS deployment in Northeast Award at the Digital Payments Awards by the Ministry of Electronics and Information Technology (MeitY), Government of India, which is unique by virtue of significant digital divide between North-east India and rest of the country.
The Bank, in association with multilateral development institutions and several non-government organizations (NGOs), has been engaged in conducting Financial Literacy training programmes in several States across India. The target audience for these programmes are the marginalized- and economically weaker sections of society, especially women in small self-help/ joint liability groups. These programmes are designed to meet following objectives:
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Introduce them to basic financial products like savings account, loan account, term deposits and insurance
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Explain concepts of financial discipline to help manage their money in a responsible manner
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Improve their access to credit through formal channels to avoid exploitation by money-lenders
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Educate with respect to usage of banking services through alternate channels like mobile ATMs or SMS
Independent impact assessment studies have shown that the Bank’s financial inclusion & financial literacy activities have had positive impact on the livelihood and financial choices of targeted communities, leading to their financial security and financial independence.
Ensuring a diverse and inclusive workplace
RBL Bank’s Diversity and Inclusion (‘D&I’) Practice and 2X Challenge
D&I practices were included in the Bank’s ESG committee’s scope in 2017. The Bank hired a full-time D&I Head in 2018. Bank has also developed a Gender Action Plan (GAP) in FY20.
As a part of its GAP, the Bank has signed up for 2X challenge, where it has pledged for 40% women participation in workforce by FY26. The Bank's D&I team is working on:
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Targeted hiring
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Providing re-joining opportunities to women talent seeking breaks (‘RETAKE’ programme), and
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Developing women-friendly policies, amongst other initiatives
Managing climate change impacts
Climate Risk & Task Force for Climate related Financial Disclosure (TCFD)
RBL Bank became a TCFD supporter:
In August 2022, the Bank became a supporter of Task Force on Climate-related Financial Disclosures (TCFD). TCFD recommendations are based on four pillars – governance, strategy, risk management, and metrics and targets. Given its remit from the Financial Stability Board, the TCFD is committed to market transparency. The RBI has also recommended adoption of the TCFD framework by Indian banks in its new climate risk consultation paper.
Measures to contain Bank’s own carbon footprint:
The Bank’s office in Goregaon has received the Platinum Green Certification from IGBC and will contribute towards building a sustainable environment. Other two large offices in Mumbai are also certified green buildings. The corporate office, Mumbai is also using 100% renewable energy.
The Goregaon office is using 100% renewable energy from September 29, 2022. With a monthly consumption of 1.11 lakh units, this initiative will help avoid emissions of 1,054 tCO2 annually. This also reduces RBL Bank’s annual operational (Scope 1 and 2) GHG emissions by 11%, compared to FY21 contribution. The Bank has installed 96 kWp renewable energy in its 21 rural branches, Sangli office and Bank’s head office in Kolhapur, generating about 150 MWh of average solar power annually and avoiding GHG emissions of 139 tCO2. In addition, the Bank finances various renewable energy, electric vehicles and other emission-reduction projects etc. This in turn also helps reduce total GHG emissions.
With a third-party benchmarking exercise on global best practices to implement TCFD recommendations, the Bank has developed a short-term action plan with some of the high-level objectives as below:
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E&S Risk team to drive climate risk management across the Bank: Climate risk-related goals to be incorporated in E&S Risk team’s KRAs, while responsibility of oversight rests with the Executive Director.
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Internal capacity development to address climate risk: The Bank will develop internal capability on climate risk by imparting specialized training.
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Develop a plan for addressing portfolio and transaction-level climate risks: Evolve a scientific approach to include climate risk while assigning internal credit rating.
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Develop targets to reduce own CO2 emission intensity: The Bank’s E&S risk team along with corporate services team is working towards reducing environmental impact of own operations, e.g., energy intensity
RBL Bank will continue to strengthen its climate risk management practices by assimilating it in existing risk management framework.
RBL Bank realises importance of biodiversity to sustain life on earth and has included following initiatives that have negative impact in its exclusion list (not eligible for funding).
1) Production of or trade in any product or activity deemed illegal under host country laws or regulations or international conventions and agreements
2) Trade in wildlife or wildlife products regulated under CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora)
3) Purchase of logging equipment for use in primary tropical moist forest
4) Commercial logging operations for use in primary tropical moist forest
5) Production of or trade in pesticides/herbicides subject to international phase-outs or bans
6) Drift net fishing in the marine environment using nets in excess of 2.5 km. in length
7) Production of or trade in wood or other forestry products from unmanaged forests
Also, RBL Bank is a Primary Member of the Sustainable Palm Oil Coalition for India (I-SPOC). The members of I-SPOC commit to the goal - "Promote Sustainable Consumption and Trade of Palm Oil and its Derivatives in India along the Supply Chain". Please see various initiatives of the members on website: https://www.indiaspoc.org/about
Message from the Chairman, ESG Committee
At RBL Bank, we believe that ESG is not just a business imperative but a larger purpose that guides our operations, shaping our contributions to society and ensuring responsible banking practices. Over the years, sustainability has been a character-building exercise, where we started with smaller initiatives and progressively kept building upon it to reach more thresholds.
Since the establishment of our Board-approved sustainability policy in 2013, we have systematically formalized our ESG efforts, making it a cornerstone of our decision-making processes. Every action we take is evaluated through the lens of ESG, ensuring that we uphold the highest standards of environmental stewardship, social responsibility, and corporate governance.
Our journey towards sustainability is deeply woven into our business fabric with a commitment to meet not only regulatory standards but also broader societal expectations. Our initiatives span across various domains, from promoting financial literacy and inclusion to embracing renewable energy and reducing our environmental footprint. We have invested in initiatives such as micro-irrigation, financial literacy programs, and supporting women entrepreneurs to foster sustainable development and empower marginalized communities. We intend to increase Financial Literacy awareness through digital modes in 10 regional languages, which will be covered through our Business Correspondent Partners.
For reducing our Bank’s environmental footprint, we have taken multiple steps like energy efficiency, green building certification and renewable energy adoption. Furthermore, we have taken concrete steps to mitigate climate risks, including endorsing the Task Force on Climate-related Financial Disclosures (TCFD) and adopting exposure caps for carbon-intensive sectors. Our commitment to exit thermal power exposure by FY 2032 underscores our dedication to transitioning towards a low-carbon economy.
In line with our commitment to gender diversity and inclusion, we have implemented initiatives to advance the growth and development of our women colleagues. From our second career program ‘RETAKE’ to gender sensitisation workshops for campus hires and leadership development initiatives, we are fostering an environment where everyone has equal opportunities to thrive.
Our efforts in sustainability have not gone unnoticed, as evidenced by our recognition under the 'Strong' category of CRISIL's Sustainability Yearbook 2022 and B- (Management band) in CDP Climate Change 2023.
I invite you to explore our Annual Integrated Report and Business Responsibility and Sustainability Report (BRSR) for FY 2023-24 to gain deeper insights into our sustainability journey and ongoing initiatives. Together, we are building a more resilient, inclusive, and sustainable future.
I look forward to your continued support in the Bank’s journey towards creating sustainable value for all our stakeholders.
Rajeev Ahuja, Executive Director
We can be reached as follows:
Email:
Postal Address:
The ESMS Officer,
RBL Bank Ltd, 6th Floor, Tower 2B,
One World Center, 841,
Senapati Bapat Marg, Lower Parel (West),
Mumbai - 400013, Maharashtra, India
Sustainability Disclosures and ESG Rating
The Bank has been publishing sustainability report and separate annual report till FY20. Its sustainability reports are well received by relevant stakeholders and investors in terms of quality, content, design & disclosures levels. In line with SEBI’s circular of Feb 2017 asking top 500 listed companies to voluntarily adopt integrated reporting framework, the Bank has proactively moved to Integrated Reporting by International Integrated Reporting Council (IIRC), as part of best practices.
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Bank has adopted IFC’s performance standards based “Environmental and Social Risk Management Framework”
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Integrated E&S risk assessment into sanctioning of (qualifying) loans since 2015
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Sustainable finance products are offered and (often financed through) climate smart credit lines from DFIs (adding another layer of supervision)
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Task Force on Climate related Financial Disclosures (TCFD) supporter from August 2022
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Active financial inclusion and financial literacy (SAKSHAM program is run with a partner in 3 states)
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“2X challenge” with a target to increase women in our workplaces to 40%
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"RETAKE" program was launched to bring back our women who took career breaks; Women only recruitment drives
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Dedicated Women Leadership Development program
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First Sustainability Policy adopted in Jun 2013, with exclusion list
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Bank also established an ESG Committee in FY16, which to date is chaired by the ED, also a member of the Bank’s Board
Reflecting its performance in sustainability practices, the Bank was recognised by the following ESG ratings.
Rating agency | RBL Bank's ESG rating/ Score |
CRISIL, 2023 | 62/100 |
Refinitiv, 2023 | 67/100 |
S&P Global – CSA 2023 | 79 percentile |
CDP Climate Change 2023 | B - (Management Band) |
A chronology of ESG adoption in RBL Bank
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FY2013-14
- Sustainability Policy adopted (June 2013) in response to IFC’s equity investment
- Rudimentary E&S risk assessment commenced
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FY2014-15
- Financial Literacy (FL) activity in Gujarat, Maharashtra & Goa starts under ‘Saksham’ program.
- Sustainable agri-business commenced
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FY2015-16
- ESG Committee established
- Supervised E&S risk assessment process established
- The Bank starts FL activity in M.P. in association with BII (/CDC) Group
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FY2017-18
- First Business Responsibility Report (BRR) published
- Lends to solar home lighting to people living in off-grid areas
- An impact assessment of M.P. FL program shows positive behavioral changes
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FY2018-19
- First Sustainability Report (for FY18) published
- Diversity and Inclusion practice mainstreamed
- Phase I of Bihar FL program (trained 31,452 women customers)
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FY2019-20
- Phase II of FL was implemented in Bihar focussing on one-on-one training with beneficiary families
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FY2020-21
- The Bank launches multiple pronged diversity program
- Second Sustainability Report published
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FY2021-22
- The Bank’s first Annual Integrated Report based on both (IR)
and (GRI Standards) Sustainability Report is published - Gender diversity targets – 2X and RETAKE are announced
- The Bank’s first Annual Integrated Report based on both (IR)
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FY2022-23
- First BRSR for FY
- The Bank became a supporter of the TCFD in August 2022
- Climate risk integration in E&S assessment
- Climate-related KPIs taken in the annual goals of select team members
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YTD FY2023-24
- Board approved thresholds to contain exposure to “high carbon intensive” industries.
- Board approved Coal Policy adopted.
- Bank filed responses to CDP – Climate Change and for S&P’s Global ESG rating.
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FY2013-14
- Sustainability Policy adopted (June 2013) in response to IFC’s equity investment
- Rudimentary E&S risk assessment commences
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FY2014-15
- Financial Literacy (FL) activity in Gujarat, Maharashtra & Goa starts under ‘Saksham’ program.
- Sustainable agri-business commences.
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FY2015-16
- ESG Committee established.
- Supervised E&S risk assessment process established.
- The Bank starts FL activity in M.P. in association with BII (/CDC) Group.
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FY2017-18
- First Business Responsibility Report (BRR) published.
- Lends to solar home lighting to people living in off-grid areas.
- An impact assessment of M.P. FL program shows positive behavioral changes.
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FY2018-19
- First Sustainability Report (for FY18) published
- Diversity and Inclusion practice mainstreamed
- Phase I of Bihar FL program trains 31,452 women customers
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FY2019-20
- Phase II of FL was implemented in Bihar focussing on one-on-one training with beneficiary families